Authorized Users and Guardian Access

Authorized Users

The Authorized User system (provided by Touchnet, but located in LOUIE) is the website used by students to set up accounts for people whom they would like to grant access to their financial information and to make payments. This system allows the student's primary login information (user ID and password) to be safe and secure, while allowing a parent or guardian to have access to all of the financial information that they need.

Here are instructions for students on how to create an Authorized User account. Keep in mind that only the student can create Authorized User accounts. Parents and guardians can visit this website to reset their password if it isn't working (click on the "e-mailed" link underneath "Forgot your password?"). 

Authorized User accounts do not grant access to 1098T forms. For access to those, you will need to use a Guardian Access account (see below).


Guardian Access

The Guardian Access system is used to give parents and guardians access to the 1098T tax form. As with Authorized User accounts, a Guardian Access account must be set up by the student and only students can reset passwords for these accounts. 

Guardian Access accounts cannot be used to pay bills. Only Authorized User accounts are able to make payments to student accounts (see above).

Parent and Guardians can login here. Do not log into the regular LOUIE website—you can only log in using that link.

Instructions for students to create a Guardian Access accounts are: 

  1. Log into LOUIE.
  2. In the lower-right hand corner of your student center, under LOUIE - Other Services, click on Administer Guardian Access.
  3. Click on Add a New User Account.
  4. Click I Agree.
  5. (optional) You may have to click Yes - Proceed next (under FERPA Restriction). If that option does not appear, ignore this step
  6. A UserID will be generated for you. Write this down and give it to your parent/guardian. Next se tup a password (following the password complexity rules on the page) as well as enter in the person's name and relationship to you. Be sure to leave the Grant Access to My Financial Account Information check box checked.
  7. Click Create Account and give the login information to your parent or guardian. 
To edit a password for an existing Guardian Access account, please follow these instructions:
  1. Log into LOUIE.
  2. In the lower-right hand corner of your student center, under LOUIE - Other Services, click on Administer Guardian Access.
  3. Click Edit next to the account for which you want to modify the password.
  4. Check the Do you want to reset password? check box and then change the password.
  5. Click Safe Profile.


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Related Services

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PeopleSoft (also known as "LOUIE") is NAU's student and employee information management system. ITS provides technical support for the PeopleSoft system.  

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