ITS Contact Information

Tech Support for Faculty & Staff:

  • ITS Solution Center - 928-523-1511
  • For Statewide (toll-free) - 888-520-7215 - Ask to speak with the ITS Solution Center
  • ServiceNow ticketing system - Submit an ITS ServiceNow Work Request
  • Email - Ask-ITS@nau.edu 
  • ITS Solution Center Hours of Operation:
    • Monday - Friday: 8:00 am to 10:00 pm
    • Saturday & Sunday: 1:00 pm to 10:00 pm
  • Telephone Services - 928-523-7474
  • After Hours Problem Reporting - 928-523-2971

Tech Support for Students:

ITS Front Desk:

  • Phone - 928-523-2971
  • Fax - 928-523-7407
  • After Hours Problem Reporting - 928-523-2971
  • Address - P.O. Box 5100, 1300 S. Knoles Drive, Flagstaff, AZ 86011