ITS Contact Information

Students: Student Technology Center

The Student Technology Center is now located in the duBois Center Basement (building 64 on the NAU Map) 

(928) 523-9294 
(888) 520-7215
(open 24x7 in the fall & spring semesters, excluding NAU holidays)

Ask-STC@nau.edu 

Welcome Week Phone Support Hours 

  • Mon-Wed 8/22-24 : 8am-6pm
  • Thu-Sat 8/22/27: 8am-midnight

Welcome Week Window (In-Person) Support Hours
In person support support is available for students only in the duBois Center Basement. 

  • Mon-Wed 8/22-8/24 : 8am-6pm
  • Thu-Thu 8/25-9/1 : 8am-midnight

Additional welcome week support information for students can be found here. 

Faculty & Staff: ITS Solution Center

(928) 523-1511 
(888) 520-7215
(open 24x7 in the fall & spring semesters, excluding NAU holidays)

Submit an ITS ServiceNow Ticket
Ask-ITS@nau.edu 

 Welcome Week Hours 

  • Monday-Wednesday 8/22-24 : 8am-6pm
  • Thursday-Saturday 8/22/27: 8am-midnight

Faculty: E-Learning Center

Provides support for Blackboard Learn and other instructional technologies for faculty. 

(928) 523-5554 
(866) 802-5256

ELC-Help@nau.edu 

Monday through Thursday: 8:00am - 8:00pm
Friday: 8:00am - 6:00pm
Saturday: 12:00pm - 6:00pm
Sunday: 12:00pm - 8:00pm

Closed Most University Holidays.

 

ITS Address - P.O. Box 5100, 1300 S. Knoles Drive, Flagstaff, AZ 86011
ITS Front Desk Phone - 928-523-2971