Reserving a course

When you reserve a program, we will work with you to design an experience around your group and the goals that you want to achieve. 

When to reserve

Because of the popularity of our program, we recommend that you reserve a course two to three months in advance for a weekend or one month for a weekday program. Sometimes we have unexpected openings, or can accommodate multiple groups, so feel free to check with us at any time to see if a date is available.

Contact the Challenge Course at 928-523-5010 or challengecourse@nau.edu to check date availability.

Rates

At the NAU Challenge Course we strive to make challenge course programming affordable and available to everyone. Your rate will vary depending on your course length, group size, and type.

Challenge Program Rates & Reservation

Program Length

NAU Students

Internal: University, Affiliates, and Youth

Non-Profit

External

Suggested Program Times

2hrs

$14/person

with a group minimum of $140

$17/person

with a group minimum of $170

$20/person

with a group minimum of $200

$24/person

with a group minimum of $240

At your convenience

Half Day

4hrs

$24/person

with a group minimum of $240

$29/person

with a group minimum of $290

$35/person

with a group minimum of $350

$41/person

with a group minimum of $410

8am-12pm or 1-5pm

Full Day

7hrs

$35/person

with a group minimum of $350

$42/person

with a group minimum of $420

$50/person

with a group minimum of $500

$60/person with a group minimum of $600

9-12pm, lunch, 1-4pm

The Challenge Course and Programming is Universally Designed. If you require special accommodations, please contact us in advance and we will endeavor to assist you. 

Program rate notes:

  • 10% discount for 30+ participants.
  • Mobile Team Challenge: 10% less than the above rate, plus transportation and travel expense. Custom quotes available.
  • Youth programs: there is no charge for chaperones.
  • Program scheduling is flexible and can be booked according to availability. 

Reservation and cancellation policy:

  • To reserve a program date, the signed reservation agreement and a non-refundable deposit of 25% the total bill or a purchase order (some government, school and grand funded organizations) is required.
  • Program changes are due three business days prior to the scheduled program to avoid being charged the total fee. 

Why the different rates?

NAU Students receive a near breakeven rate. Serving populations beyond the NAU Community is outside our primary mission and therefore must be revenue generating in order to be sustainable.

Unsure if the course is right for your group?

Our staff is happy to visit your Flagstaff location for a free 15-30 minute presentation on the Challenge Course experience. Simply contact the office to schedule a presentation.

Additional services

Food

Food is not provided as part of the Challenge Course experience. Dining hall meals can be arranged by the Challenge Course for an additional fee of $10.00 per person.

Parking passes

Parking is not provided. Northern Arizona University parking permits and zones apply. Parking permits must be obtained from Parking and Shuttle Services or coordinated through the Challenge Course for an additional fee of $7 per car and $9 per bus. Permits are not required on weekends.       

Information packet and required paperwork

Read more

When you schedule your Challenge Course program, we will send you a reservation packet. Your reservation is not secure until requisite paperwork has been returned. The contents of that packet contain the following:

for Northern Arizona University and Affiliated organizations:

  • Challenge Course Group Reservation Packet which includes:
    • reservation and cancellation information
    • invoice and payment information
    • pre-course assessment
    • medical and informed consent forms
    • frequently asked questions document
    • location map

for outside organizations:

  • Northern Arizona University’s Facility Use License Agreement.
    • This agreement must be:
      • signed by an authorized person
      • returned with the appropriate Certificate of Insurance Requirements attached (if applicable)
        • This will be reviewed by Northern Arizona University’s Insurance and Contracting Department. Please allow at least 30 days for this process. Last-minute course reservations can sometimes be accommodated; contact us to inquire. 
      • submitted with a 25% deposit
  • Program Specific Documents
    • reservation details, terms and cancellation information
    • invoice and payment information
    • pre-course assessment
    • individual participant liability waivers
    • location map

 

Reservation Terms

Cancellation: The 25% reservation deposit is non-refundable, please refer to section 1.8 of the Facility Use Agreement. No refunds will be issued due to weather, we are always willing to continue the program indoors. 

Rescheduling: Reservations may be rescheduled at no charge 30 or more days outside the scheduled reservation time. Reschedule requests made less than 30 days ahead of the program date will be charged an administrative fee of 25% the total reservation bill or $150, whichever is less. Rescheduling and cancellations made the day of the program cannot accommodated and the 25% deposit will be forfeited. 

Deposit, Payments, and Invoicing: Reservations are not confirmed until the 25% deposit, Signed Reservation/Facility Use Agreement, and if applicable Certificate of Insurance have been returned and approved. Facility Use Agreements can take up to 30 days for approval. Please submit paperwork promptly. 

Credit Card, Check, Cash, Inter-Departmental Billing, are accepted forms of payment. Credit Card payment is taken over the phone. Checks should be made payable to NAU Challenge Course and sent to: Challenge Course, PO Box 5773, Flagstaff, AZ 86011.

Final participant numbers are due three business days prior to your program. You will receive an invoice for the remaining due shortly after your program. Final payment is due 15 days after receipt of the invoice

Individual Liability Waivers: Be sure each participant has previously submitted or brings with them day of the Medical History and Informed Consent form. NO ONE WILL BE ABLE TO PARTICIPATE without a completed form. Minors (younger than 18) need a parent or guardian’s signed approval. Both the parent and the participant must sign and initial the forms in ALL DESIGNATED PLACES. Please have the forms completed before the Course, and if possible returned to our offices for review. We will have extra forms on site.

Proper Attire: Dress for the weather: wear comfortable athletic clothing, sunscreen and sneakers (preferred) or hiking boots on the challenge course. Open toed shoes or sandals are not allowed on the Course. Please, no large belt buckles, jewelry, watches, knives, radios, chewing gum or anything that could interfere with your participation. Long hair should be tied up or secured back.

Parking: Parking is not provided. NAU parking permits and zones apply. Parking permits must be obtained from parking services, 928-523-6623 or can be coordinated through the NAU Challenge Course at an additional fee.