Guidelines for dealing with disruptive students
Follow our guidelines to appropriately identify and deal
with disruptive students in the classroom.
Identifying disruptive
behavior
Disruptive behavior prevents an instructor from teaching and/or prevents
students from learning.
Read more Disruptive behavior is often repeated and continuous, and
can include:
- monopolizing discussions
- talking
- changing subjects
- late entrance/early leaving
- sleeping
- eating
- passing notes
Preventing disruptive behavior with a syllabus
Writing a syllabus that clearly spells out your
classroom’s policies and going over it with your students is an excellent tool
to prevent disruptive behavior.
Read more The following are examples of effective syllabus policies:
- Cell phones and pagers must be turned off during
class. If you have a special need,
please speak to me before class.
- Students will not be allowed to eat in class
without prior instructor approval.
For more tips on syllabus policies, please contact our
staff.
Preventative strategies
The best way to handle classroom disruptions is
to prevent them before they happen.
Read morePrevent disruptions with these tips:
- Find out what the students want out of the
class, and make your own expectations clear. Many disruptions occur because
students do not feel they understand what the professor wants.
- Get to know the students by name. Students are
less likely to create disruptions if the professor knows who they are.
- Be a role model for the behavior you expect from
your students. For example, if you are
sarcastic in class, then sarcasm will be seen as acceptable within the
classroom.
- Be careful about creating too much informality.
- Set the tone and expectations early in the
class. It is hard to impose new rules
after the class is underway, but you can always ease up on rules that have
already been established.
- Request occasional, anonymous feedback from the
students on how the class is going. This
gives the students a sense of empowerment and allows you to discover if you are
reaching the class.
How to deal with a disruptive student
Knowing how to deal with a disruptive student
can defuse a situation quickly.
Read moreThe following are effective de-escalation strategies:
- Stand right next to the offender.
- Stop and wait for the students to settle down
before proceeding with the lesson.
- Adjust your teaching style, which can be done by
implementing group work if students are disrupting the traditional lecture.
- Be direct with the students and calmly ask them
to stop.
- In serious situations, ask the student to leave
the room and meet with you in your office during office hours.
- Be positive rather than negative.
- Stay calm and do not become defensive.
- Document everything.
Meeting with a disruptive student
As discussed above, sometimes a meeting during
office hours is the best solution to handling disruption in the classroom.
Read moreThe meeting
Selecting an appropriate location for the meeting is
important to ensure you protect yourself from any potential danger or
career-damaging allegations. Consider:
- using a conference room where others will
witness the meeting without hearing the discussion
- having another person present with you in the
room, such as a department chair or colleague
When conducting the meeting, remember the following tips to
ensure a smooth and successful consultation:
- Lead discussions that focus on the positive
rather than negative.
- Identify what it is the student is doing to
disrupt the classroom.
- Make sure to clearly express your expectations
for behavior.
- Stay calm and do not become defensive.
- Be respectful and remove yourself and personal
feelings from the incident.
- Document everything.
After the meeting
Give the student a letter or a memorandum containing:
- a summary of meeting
- the future expectations you have for the student
- a summary of the understandings and agreements
made during the meeting
- a discussion of future consequences or actions
if the disruptive behavior persists
Send a copy of this document to your Department Chair and
the Office of Student Life.
Referring to the Office of Student Life
If a situation is very serious, you may want to
refer the student to the Office of Student Life.
Read moreOur office will talk with you and with the student, and make
a determination if the student violated the Code of Conduct. He or she may receive
a warning or other sanctions.
Due process
When you decide to deal with a student by involving the
Office of Student Life, the student has certain basic rights under due process:
- Students have the right to written notification
of the problem. (This is helpful for you as well, because it helps focus the
conversation.)
- Students have the right to respond to any
allegation and to share their perspective.
- Students have the right to confidentiality. You should not discuss the situation with
other faculty unless you make reasonable efforts to conceal the identity of the
student.
- Students have the right to have an adviser or
support person with them when they meet with you. (Please note that you have
the right to speak with the student and not with the adviser.)
- Students have the right to be notified in
writing of any decisions or sanctions that are imposed.
- Students have the right to appeal certain
sanctions. If your decision is to
administratively remove the student from the class or fail them, you must
notify them that they have the right to appeal that decision to the Department
Chair or the Dean.
Student disability
If a student indicates that he or she has a
disability, refer that student to Disability Support Services at 928-523-8773.
Read moreIt may be that the disruptive behavior is related to a
legitimate disability that requires some accommodation. Indications of a disability could include
indications or statements:
- that he or she cannot keep up with you in class
- that he or she cannot comprehend the reading
- that there are too many distractions in the room
- of misunderstanding or inability to comprehend
the material
Threats
Disruptive behavior as discussed here does not include
threats against a faculty or staff member.
Direct, indirect, and implied threats should be reported to immediately
to:
- Northern Arizona University
Police Department
- The Office of Student Life