SPAC produces at least two newsletters each academic year. The newsletter serves as the Council's communication to Service Professionals on all topics related to the Council's activities. Articles may include committee updates, professional development opportunities and advocacy projects.

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Notes from the Chair

Dear Service Professionals,

As we head towards the end of the spring semester, I hope that you have all had a fulfilling year on campus. It is the time of year where we take time to celebrate each other’s accomplishments and also take (a bit of) a breather. To give Service Professionals this breather, the Service Professional Advisory Council is hosting our annual mixer on Thursday, April 28th from 4pm to 5:30pm at the School of Hotel and Restaurant Management in the Fireplace Room. Please join us for light refreshments and icebreakers. At 4:30pm, we will present the Leadership Award to one deserving Service Professional.

Speaking of the SPAC Leadership Award, the nomination form is currently available on the Service Professional Advisory Council homepage. If you work with a great Service Professional who you feel deserves this year’s Leadership Award, I highly encourage you to nominate that person. The deadline to nominate someone is April 4th.

Our final SPAC meeting of the year will be May 19th.  At this meeting the Service Professional Advisory Council will be electing the new Vice Chair and Recorder for the 2016-2017 year. We will also have multiple openings on SPAC. If you are interested, I hope that you apply to be a member of SPAC. It is wonderful opportunity to provide leadership at NAU, learn more about campus issues, and just be involved.

SPAC is always here as a resource to Service Professionals. If you have a question or need some assistance, please contact us!

Have a wonderful spring semester!

Dylan Rust, Ed.D.
Chair, Service Professional Advisory Council


  • SPAC_LunchBreak_Logo_225x150

    Lunch Break Workshops - LAST CALL

    ALL WORKSHOPS take place on FRIDAYS from noon-1pm in the TRUE BLUE (room 201) of Extended Campuses building (#16)
    Thanks to Stephanie McCarthy (eLearning) for the new logo!!
    Lunch Breaks are available to the entire service professional population as a way for networking with peers and as a means of staying informed on a variety of topics from self-improvement to university business. 
    • March 25th – Habit 3: Put First Things First (facilitated by Cassie Petit from Human Resources)
    • April 8th – Compassion Workshop (facilitated by Heidi Wayment, professor in Psychological Sciences

  • Employee Development Day 2016
    Employee Development Day 2016

    Employee Development Day - Pathway to Excellence: Develop U

    Mark your calendars for the annual Employee Development Day on Wednesday, June 1, in the W.A. Franke College of Business and Rolle Activity Center.  

    SPAC members are encouraged to submit a presentation proposal focusing on development, growth, and excellence.  Topics might include leadership, time management, financial security, or overall well-being. 

    Proposal Deadline: Wednesday, April 15th.  Use this link to submit a presentation proposal.

    Questions? Contact Cassie Petit at 928-523-9338.

  • Save the date option 1
    Save the date option 1

    SPAC Annual Mixer

    It’s not too early to block out your calendar for the SPAC Annual Spring Mixer! Enjoy a snack, mingle with fellow service professionals and applaud the recipient of this year’s SPAC Leadership Award! Parking will be available in the San Francisco garage next to the NAU Bookstore and south of the School. 

    Refreshments will be served and games will be had with a chance to win something.

    Hope to see you there!

    • Thursday, April 28
    • 4:00-5:30pm (Leadership Award presentation at 4:30)
    • School of Hotel & Restaurant Management (Building #33), Fireplace Room

  • Adopt-a-Trail_map

    NEW: Adopt-a-Trail Community Clean Up

    Given all the recent development in the Aspen Sawmill area, SPAC has changed our community clean up service activity to Adopt-a-Trail, selecting the Pine Knoll Trail 020 section of the FUTS  (from E. Jen Drive to Payton Way) near South Campus (east of the intersection of Lone Tree Road and Pine Knoll Drive).

    Be on the lookout for an email from SPAC with clean-up dates, times, and additional information!

  • President Emeritus John Haeger
    President Emeritus John Haeger

    Fall 2016 Contemporary Developments: American Higher Education (CCHE 599) Course

    Dr. Haeger will be teaching an 8 week, 3 credit course called Contemporary Developments: American Higher Education (CCHE 599) in the Fall 2016 semester. It is a blended course that is offered at the Flagstaff Mountain Campus and in the North Valley. Three of his past students provided these testimonials about the course. 

    Theresa Bierer, Communications Officer, Office of Public Affairs (enrolled Fall 2015) 

    This course was an excellent opportunity to hear from a university president emeritus about experiences leading an institution. Some of the challenges I learned about in this course were that there are changes coming to higher education that not everyone is ready to embrace and funding models are continuously changing. To me, it was interesting to learn how the political waters for a university president are becoming increasingly narrow—many people have input on leadership issues, making it difficult to please everyone, yet maintaining support from a wide pool of constituents is an imperative. 

    Alisa Klensin Badenhorst, Budget Administrator, University Budget Office (enrolled Spring 2016)

    The insight from Dr. Haeger was fascinating. I didn’t realize how much politics effects the University and that there are so many facets to the job of the President. The course was full of interesting readings that drove home the issues in higher education. It really opened my eyes to the fact that NAU will need to make some major changes to be completive in the future. It is a great course.

    Shari Miller, Compliance Director for State Authorization, Provost’s Office (enrolled Spring 2016)

    I took this course for professional development, to help me better understand the inner workings of a university, especially NAU. Dr. Haeger started the course by stating that he wanted to help others learn from his mistakes, though I really didn’t think he made any serious mistakes! He was respectful of President Cheng and never addressed current events on campus, but other campuses were fair game! It was very enlightening to study the evolution in higher education and to try to forecast what NAU might look/be like in the future from a curriculum, faculty, administration and physical campus perspective. There are definitely changes needed and changes coming; the previously-comfortable concept of a unit functioning totally independently as a silo is not a successful strategy for the future. I would highly recommend the 8 week course to anyone who wants to get a much more in-depth look at higher education from a view at the top and insight about the direction NAU may take!

University Committee Updates

SPAC continues to remain a well-informed advocate for Service Professionals by attending regular University Committee meetings and providing summary updates at each SPAC meet. These updates are published in the SPAC minutes available here.  


The LGBTQIA Commission promotes acceptance of Lesbian-Gay-Bisexual-Transgender-Queer-Intersex-Ally diversity and fosters a respect and appreciation for each member of the NAU community.  Some of the Commission's initiatives are as follows:

  • Trans Healthcare: Updating materials and other pieces related to trans-healthcare at NAU. Please check out this webpage where information has been added:
  • NAU Pride: On Friday, March 25th, 5-7:30pm in Ashurst Hall, join us for the 4th Annual NAU Pride festival for speed greeting, free HIV testing, and a resource fair. Win identity buttons, free food, music, and more! The Condom Fashion Show will follow from 7:30-9:30pm.
  • After Safezone: These workshops offer the opportunity to learn more about identities; everyone is welcome: 

All are welcome to attend the all-member meetings (Fridays of the month, 2:00-3:30pm). To learn more, or to inquire about joining our list-serv, please contact us at .

Faculty Senate Highlights (1-25-16) ABOR President Eileen Klein presented the 2025 goals and the Proposed State Investment Model and FY 2017 Budget Proposal. The main issue is to move to per-resident-student funding (ABOR will continue to monitor performance even though the performance funding model is not being used for state funding).  The goal is to receive state funding equal to one half of the tuition of a resident student’s tuition (universities are currently losing about $3700 per resident student). That would be $7,775 per resident student from the state. In addition, ABOR is requesting restoration of funding for FY 2016, based upon the surplus and restoration of the remaining reduction for FY 2017, in addition to the state covering 50% of educational costs of anticipated student growth. Also requested are funds for facility maintenance and one time capital requests. U of A is requesting $8 million for a Veterinary Medicine program at Oro Valley Campus-wide Committees.

Campus-wide Committees

For detailed information on these campus-wide initiatives, please visit the individual websites listed below.