Resolution and Compliance

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NAU resolution process

Northern Arizona University is committed to providing a valued learning experience for our students and we appreciate the opportunity to enhance that experience. Should an issue be brought to our attention, NAU will take appropriate action to seek resolution.  Students are encouraged to pursue our internal resolution process for any complaints before contacting external state sources for resolution.

NAU students are encouraged to first speak to their faculty member if they have an academic issue. If an issue cannot be resolved at that level, a student may contact the academic department for information on how to proceed. 

If the issue involves a dispute concerning a grade, there is a policy to address grade appeals in the Student Handbook.

If the issue involves an allegation of academic dishonesty, please review the appeal policy.

Students also have the right to contact state authorization or accrediting agency contacts for specific issues.

For online students who are residents of states outside of Arizona, consumer inquiries may be directed to the following consumer protection agencies.

NAU is accredited by the Higher Learning Commission of the North Central Association.  Questions about NAU’s compliance with criteria for accreditation can be directed to: 

Higher Learning Commission
230 South LaSalle Street, Suite 7-500
Chicago, Illinois 60604-1411
1-800-621-7440

Professional licensure information

Important note for prospective students- if you are considering an academic program that leads to a professional license in your state, it is highly recommended that you first seek guidance from the appropriate licensing agency in your home state before beginning an academic program located outside your state.

Federal and State authorization compliance information 

NAU was established under Arizona Revised Statutes Section 15-1601. The Arizona Board of Regents maintains NAU and approves the courses of study and academic degrees.

For consumer inquiries, please contact:

Arizona Attorney General
Address: 1275 West Washington Street
Phoenix, AZ 85007-2926
Phone: 1.800.352.8431
Website: http://www.azag.gov/contact.html

State authorization information

NAU may need to be authorized to serve students in certain states outside of Arizona. Please review the State compliance table to determine if NAU is currently able to admit students from your state. If you have any questions, contact 1-800-426-8315.

State Compliance Table

State

Status

Comments

 

Authorized, licensed, registered, certified, exempt or not subject to governance: Applications are currently accepted within these states. Apply here for online degrees.

Researching or seeking authorization in the states where NAU has a physical presence: Applicants within these states may require additional review by NAU to ensure the learner is eligible for admission.

Some or all degree programs are not authorized: To find out if NAU offers a plan you are interested in, contact 800-426-8315.

Questions on a state’s status and admission can be directed to 800-426-8315.

Alabama

 

X

 

 

Alaska

X

 

 

 

American Samoa

 

X

 

 

Arizona

X

 

 

 

Arkansas

 

X

 

 

California

X

 

 

 

Colorado

X

 

 

 

Connecticut

X

 

 

 

Delaware

 

X

 

 

District of Columbia

 

X

 

 

Florida

X

 

 

 

Georgia

X

 

 

 

Guam

 

X

 

 

Hawaii

X

 

 

 

Idaho

X

 

 

 

Illinois

X

 

 

 

Indiana

 

X

 

 

Iowa

 

X

 

 

Kansas

 

X

 

 

Kentucky

 

X

 

 

Louisiana

 

X

 

 

Maine

X 

 

 

 

Maryland

 

X

 

 

Massachusetts

 

X

 

 

Michigan

X

 

 

 

Minnesota

 

X

 

 

Mississippi

X

 

 

 

Missouri

 X

 

 

Montana

X

 

 

 

Nebraska

X

 

 

 

Nevada

X

 

 

 

New Hampshire

X

 

 

 

New Jersey

X

 

 

 

New Mexico

X

 

 

 

New York

 

X

 

 

North Carolina

 

X

 

 

North Dakota

X

 

 

 

Northern Mariana Islands

X

 

 

 

Ohio

 

X

 

 

Oklahoma

 X

 

 

NAU is not responsible for indentifying experiential learning sites (e.g. clinical rotations, externships, internships, etc.) and/or proctors. The onus is on the student to do so within NAU established guidelines.

Oregon

 

 

X

Not all degree programs are authorized in Oregon. To find out if NAU offers a plan you are interested in, contact 800-426-8315. If you are a continuing student you may continue with your academic program/goals with NAU.

Pennsylvania

 

X

 

 

Puerto Rico

 

X

 

 

Rhode Island

X

 

 

 

South Carolina

X

 

 

 

South Dakota

X

 

 

 

Tennessee

 

X

 

NAU is not responsible for indentifying experiential learning sites (e.g. clinical rotations, externships, internships, etc.) and/or proctors. The onus is on the student to do so within NAU established guidelines.

Texas

X

 

 

The Texas Workforce Commission requires that NAU state that it is not regulated in Texas under Chapter 132 of the Texas Education Code.

Utah

X

 

 

 

Vermont

X

 

 

 

Virginia

X

 

 

 

Virgin Islands

 

X

 

 

Washington

 X

 

 

Northern Arizona University is authorized by the Washington Student Achievement Council and meets the requirements and minimum educational standards established for degree-granting institutions under the Degree-Granting Institutions Act. This authorization is subject to periodic review and authorizes Northern Arizona University to offer field placement components for specific degree programs. The Council may be contacted for a list of currently authorized programs. Authorization by the Council does not carry with it an endorsement by the Council of the institution or its programs. Any person desiring information about the requirements of the act or the applicability of those requirements to the institution may contact the Council at P.O. Box 43430, Olympia, WA 98504-3430.

NAU is not responsible for indentifying experiential learning sites (e.g. clinical rotations, externships, internships, etc.) and/or proctors. The onus is on the student to do so within NAU established guidelines.

West Virginia

 

X

 

 

Wisconsin

X

 

 

 

Wyoming

X

 

 

 

For additional information contact Shari.Miller@nau.edu.