Meet the Gillenwater Hall Staff

Get to know your Residence Hall Directors and Resident Assistants.

Residence Hall Director 


2013 John_Wachal
Name: John Wachal
Phone: 928-523-2941


  • Associate of Arts – Central Community College, 2006
  • Bachelor of Science in History & Sociology, University of South Dakota, 2010
  • Masters of Arts in Adult & Higher Education, University of South Dakota, 2012
Why I chose NAU? I believe they have a tremendous Housing and Residence Life department that genuinely cares for their students. I wanted to be a part the state’s premier residential university. I love the town of Flagstaff because of its vibrant community filled with beautiful vistas. In South Dakota their motto is “Great Places, Great Faces.” That is what I see here in Flagstaff, between the community and NAU there are so many great people and great places to go and things to do. And at the end of the day you just can’t beat life at 7,000 feet.

A little about John: First off I did not come to NAU alone. I am happily married to my wife Jodie. We are both from Nebraska. I am an avid sports fan and I love my Nebraska football. My wife played collegiate basketball at South Dakota. We are both excited to attend some sporting events while at NAU. We are also big fans of National Parks and the great outdoors (wildlife, camping, hiking, etc.) I have been involved in Residence Life in one form or another since 2005. I love to work with young leaders and help students on their path to graduation. TRUE BLUE NAU!!! 

Graduate Assistant Residence Hall Director

Heather Ramsden
Name: Heather Ramsden
Phone: 928-523-4461


  • Bachelor of Arts in Psychology at Northern Arizona University, 2013

A little information about Heather: I recently graduated from Northern Arizona University in May, 2013 with a Bachelor of Arts in Psychology as well as a minor in Disability Studies. I worked as a Resident Assistant on campus for two years, during which I assisted first-year students in their college transition. My position as a Resident Assistant was both rewarding and inspiring, and encouraged me to continue working with Housing and Residence Life as a Graduate Assistant Hall Director. I am currently completing a pre-doctoral master’s degree in Psychology combined with licensure as a Board Certified Behavior Analyst. Upon completion of my master’s degree and certificate in Positive Behavior Support, I aspire to facilitate behavior intervention and work extensively with children and adults who have autism, Down syndrome, and developmental disabilities. I am passionate about helping others and hope to positively impact the college students whom I will work with for the next two years.


Resident Assistants 

2013 Rachel_Booth_RA
Name: Rachel Booth
Floor: 2nd floor
Major: Hotel and Restaurant Management
Hometown: Glendale, AZ

Why I chose Northern Arizona University: I chose NAU because of the great program for my major. I also chose it because I loved that you got to see all four seasons, maybe even in the same day! NAU is close to home for me but not to close so I could gain independence. 

Why I'm excited to be an RA: I am excited to be an RA for upper division because it will be where maybe I could connect more with my residents since we are in closer in age and get them more connected with campus. In upper division, you are looking for towards the future and I want to help in anyway I can! 

 2013 Alex_Clark_RA
Name: Alex Clark
Floor: 2nd floor
Major: Exercise Science 
Hometown: Mesa, AZ

Why I chose Northern Arizona University: I chose NAU because I loved the Flagstaff environment in addition to ring able to be on a campus that did not seem to be too large. I didn't want to be just another college student without much clout as I feel I would have been had I gone to a larger university. 

Why I'm excited to be an RA: I am excited to be an Resident Assistant because of the opportunities to develop strong relationships with my residents, in addition to being able to have the clout to add my personal ideas and experiences to continue to improve NAU as a whole.  

2013 Shayla Lolo
Shayla Lolo
Floor: 1st floor
Major: Secondary English - English 
Hometown: Maricopa, AZ

Why I chose Northern Arizona University: To be honest, NAU is a place I fell in love with. The scenery is beautiful, the town is small, and the people are very friendly. I specifically picked NAU because it is very welcoming here.

Why I'm excited to be an RA: I am excited because I love to help people. I am a very caring person who wants to help residents love and discover all NAU has to offer.