Student Conduct Process Overview

This page offers an overview of the steps involved in the student conduct process within Housing and Residence Life. The flowchart shows a snapshot of the process as a whole, with additional information about each of the steps available in the sections below.

Conduct flow chart

View an enlarged version of the flowchart

Incident occurs and student is documented in Incident Report
  • A hall staff member (usually an RA or an RHD) gathers information about the incident that happened and writes a report about it
  • Any students who were present or potentially involved in the incident are included in the report
Incident Report reviewed by Housing and Residence Life staff
  • A professional staff member reviews the report and requests any additional information needed
  • The staff member also adds to the report any possible policy violations that may apply to the incident 
Letter of warning sent; no further action needed from student
  • A student may receive a letter of warning if the situation of concern was relatively minor and does not require active follow-up (for example, a first-time noise policy violation)
  • The warning letter means that if a second incident occurs, the student will need to have a conduct hearing and more structured follow-up steps may be assigned
  • The student can request to have a conduct hearing if they receive a letter of warning, but are not required to do so
Incident Report is for information only; no further action needed
  • Housing and Residence Life staff occasionally write informational reports about facilities issues or student concerns
  • These informational reports may be referred to later if an issue continues, but do not require any follow-up action at the time 
Student Life conduct hearing scheduled
  • A student may have a conduct hearing scheduled with the Office of Student Life if:
    • The student is an NAU student, but not a resident in University housing
    • The incident was severe and may result in suspension or expulsion from NAU
  • For more information about the Student Life conduct process, refer to: http://nau.edu/Student-Life/Student-Conduct-Safety/  
Housing and Residence Life conduct hearing scheduled
  • The student is a resident in University housing and will meet with a Housing and Residence Life staff member to discuss the issue
  • The student will receive an email with information about the date/time of the conduct hearing, as well as a list of the possible policy violations
  • For more information about students’ rights and responsibilities in the conduct process, refer to: Rights and Responsibilities 
  • For frequently asked questions about the conduct process, refer to: Student FAQs
Student is not found responsible for a policy violation
  • After a conduct hearing, the Housing and Residence Life staff member may decide that the student did not violate any policies
  • The student will receive an email letter containing this information and will not need to take any further action 
Student is found responsible for a policy violation and assigned sanction(s)
  • After a conduct hearing, the Housing and Residence Life staff member may decide that the student did violate a policy or policies
  • A student found responsible for a policy violation will be assigned sanctions
    • A sanction may relate to the student’s status as a resident in University housing or as a student at NAU
    • A sanction may require follow-up action on the part of the student
  • For more information about possible sanctions, refer to: Sanctions  
Student completes assigned sanction(s) by the deadline
  • A student who is assigned sanctions will also be assigned a deadline to complete any sanctions that require action
  • If all sanctions are completed by the assigned deadline, the conduct process is finished and no further action is needed
  • Students with questions or concerns about completing a sanction should be in touch with the Housing and Residence Life staff member from their hearing in a timely manner 
Student does not complete sanction(s) by the deadline
  • A student who does not complete a sanction may need to attend another conduct hearing or may be assigned additional sanctions (such as an extension of probation)
  • A student who does not complete sanctions related to alcohol or drug policy violations, such as a Forced Referral to Counseling Services, may have a hold placed on their student account until the sanction is completed
Student appeals sanction of eviction/contract termination
  • If a student is sanctioned to eviction (which is a termination of their housing contract), the student has the right to appeal the decision
  • There are specific grounds for appeal; a student must demonstrate why their case falls on one or more of those grounds
  • For more information about the appeals process, please refer to the “Appeals” section on this page: Rights and Responsibilities
Appeals meeting is scheduled
  • When a student appeals a sanction of contract termination/eviction, they will have the opportunity to meet with a Housing and Residence Life senior staff member to discuss the appeal
  • There are three possible outcomes from the appeals process:
    • The HRL senior staff member may decide to uphold the original decision and sanction, which means the student is still evicted from housing
    • The HRL senior staff member may decide to uphold the original decision and add additional sanctions
    • The HRL senior staff member may decide to overturn the original decision and sanction, which means the student is not evicted from housing and may continue to live on campus