Frequently Asked Questions about Housing Reapplication  

Overview

What is Reapplication?
Reapplication is the annual housing process that offers current residents the opportunity to choose their housing for the following academic year. Current residents are given priority to reapply for space on campus before new transfer students and current off-campus students.

When is Reapplication?
Reapplication will take place online at nau.edu/reapp between March 1, 2013 and May 10, 2013.

How do I reapply to live on campus?
There are two steps to reapply for housing.

Step 1: Complete your online application through the housing portal at nau.edu/reapp starting March 1. You must have a completed application in order to later select a room.

Step 2: Log into the housing portal to select your room during any process in which you are eligible to participate:

I currently live in McKay, Pine Ridge or Campus Heights

Reapplication Process for Current Residents of McKay, Pine Ridge and Campus Heights

Step 1: Complete your online application at nau.edu/reapp starting March 1

Step 2: Log In to Choose Your Room 

ProcessDate
Same Hall/Same Room March 4-5 
Same Hall/Different RoomMarch 6-7 
Different Hall (McKay/PRV/CH) March 11-15 
Different Hall (all other halls)  April 9–May 10 
I currently live in an Upper-Division hall and will have completed at least 30 credit hours by the end of Spring 2013

Reapplication Process for Residents of Upper-Division Halls with 30 Credit Hours Completed by End of Spring 2013

Step 1: Complete your online application at nau.edu/reapp starting March 1

Step 2: Log In to Choose Your Room

Note: You must have an application submitted in order to select a room. You will be assigned a room selection start date/time based on your date of application. Your assigned date/time will be sent to you through your NAU email account.

ProcessDate
Different Hall - McKay/Pine Ridge/Campus Heights March 11-15 
Same Hall/Same Room March 26-28 
Same Hall/Different Room April 2-4 
Different Hall-All Other Halls April 9 – May 10 
I currently live in an Upper-Division hall and will not have completed at least 30 credit hours by the end of Spring 2013

Reapplication Process for Residents of Upper-Division Halls with Fewer than 30 Credit Hours Completed by End of Spring 2013

Step 1: Complete your online application at nau.edu/reapp starting March 1

Step 2: Log In to Choose Your Room

Note: You must have an application submitted in order to select a room. You will be assigned a room selection start date/time based on your date of application. Your assigned date/time will be sent to you through your NAU email account.

ProcessDate 
Same Hall/Same Room  March 26-28  
Same Hall/Different Room   April 2-4  
Different Hall -All Other Halls  April 9 – May 10  
I currently live in a Freshman Connections Hall or Tinsley Hall and will have completed at least 30 credit hours by the end of Spring 2013

Reapplication Process for Current Residents of Freshman Connections Halls and Tinsley Hall who will have completed at least 30 credit hours by the end of Spring 2013

Step 1:  Complete your online application at nau.edu/reapp starting March 1

Step 2:  Log In to Choose Your Room

Note: You must have an application submitted in order to select a room.  You will be assigned a room selection start date/time based on your date of application.  Your assigned date/time will be sent to you through your NAU email account.

ProcessDate 
Different Hall-McKay/Pine Ridge/Campus Heights March 11-15 
Different Hall-All Other Halls April 9 – May 10
I currently live in a Freshman Connections hall or Tinsley Hall and will not have completed at least 30 credit hours by the end of Spring 2013

Reapplication Process for Current Residents of Freshman Connections Halls and Tinsley Hall who will not have completed at least 30 credit hours by the end of Spring 2013

Step 1:  Complete your online application at nau.edu/reapp starting March 1 

Step 2:  Log In to choose your room in a different hall (April 9 – May 10)

Note: You must have an application submitted in order to select a room. You will be assigned a specific room selection start date/time by date of application.  Your assigned date/time will be sent to you through your NAU email account.                  

Roommate Questions

How do I request a roommate during Reapplication?

When you log into the housing portal to reapply for housing, there is a step called Roommate Search/Selection. You can use this step to search for potential roommates, request roommates, and accept/decline roommate requests. You can also send messages to potential roommates. Note that roommate requests have to be accepted prior to being able to place them in a room with you. During your designated room selection time, you will be able to select spaces for yourself and any accepted roommates (they must also be eligible to live in that hall if any credit hour restrictions). You will be able to place as many roommates as will fill the space in the unit – for example, invite up to three other students to live with you in a Pine Ridge apartment or Gabaldon suite; or invite one other student to live with you in a Morton double room.

Search for Roommates:
There are three options to use to search for potential roommates.

  1. Search by Details - To find a roommate you already know, you will need that student’s User ID (i.e. abc123) and correct spelling of his/her last name. The student has to also have a completed app in the system. After entering the student’s information, you will see his/her web screen name and the options to request, view his/her profile or send a message. Click on “Request” to invite that student to be your roommate. Your roommate can then log into the portal to accept or decline your request.
  2. Browse Matching Roommates - To look for potential new roommates, you can browse the best-matched roommates. When you log into reapply for housing, you will be asked a series of eight lifestyle profile questions. Based on your responses, the system will display your best-matched potential roommates. The percentage listed next to each student’s web screen name shows you how matched you are, so the higher the percentage, the better potential match you are. Click on View Profile under the web screen names to review each student’s answers to the lifestyle profile questions. If you find someone you’d like to invite to be your roommate, click on Request under that person’s web screen name.
  3. Search by Profile - Using this tool, you can search for potential roommates by lifestyle profile question. For example if you want to find other students who typically go to sleep after 2am, you could select the “sleeping habits” question and search for matching roommates who answered that question the same way as you. Click on View Profile under the web screen names to review each student’s answers to the lifestyle profile questions. If you find someone you’d like to invite to be your roommate, click on Request under that person’s web screen name.
How do I place a roommate(s) in a room with me during Reapplication?

Be sure that your roommate request is accepted PRIOR to your room selection time. You will only be able to pull-in and place your roommate at the time you initially select your room. If you select your room without placing your roommate at that time, you will NOT be able to add them to your room at a later time.

Steps to placing a roommate: 

  1. Request your roommate(s) using the options listed above.
  2. Your roommate(s) must accept your request PRIOR to your room selection time.
  3. At your assigned room selection time, search for a room that has enough spaces available to accommodate you and your roommate(s).
  4. When you select that room, the system will ask you to select a bed space for and then to select a bed space for your roommate(s).
  5. Once you place you and your roommate(s) and reserve the beds, you will see your confirmed assignment.
  6. At that point if you have placed your roommate, your roommate does not have to do anything else. If your roommate logs into the portal, s/he will see the room assignment on the application status step.

Note: if you have an accepted roommate request, but do not place your roommate(s) at the time of room selection, your roommate(s) will not have an assignment. They will have to select their own room. If you do not plan to live with an accepted roommate anymore, please cancel your roommate request through the portal.

What do I need to do if I have already selected a room, but later find someone I want to live with who I did not request or place earlier?

If you have already selected your room, but later want to live with a specific roommate, you will need to take one of the following actions based on space availability.

Log into the portal to see if the other space in your selected room is still open.  If the space is available, then do one of the following:

  1. If the space is open and your roommate’s designated room selection time is current, then the roommate can just select that space.
  2. If the space is open, but your roommate’s room selection time has not yet occurred, then you would have to first be sure that your roommate request is accepted. Once accepted, you would then use the Cancel Room Assignment step to first cancel your current room. The Room Selection step will then open for you. Use Room Selection to then select your room. The system will ask you to select a bed space for yourself and then for your roommate(s). Once you reserve the beds you will see the confirmed assignment on your Application Status page.

If the other space in your room is no longer available, but you would like to live with your roommate elsewhere then do one of the following:

  1. First be sure your roommate request has been accepted. Once accepted, use the View Available Rooms step to see what space is available. If you find a room with enough bed spaces available to accommodate you and your roommate(s), then you would use the Cancel Room Assignment step to first cancel your current room.  The Room Selection step will then open for you. Use Room Selection to then select the new room. The system will ask you to select a bed space for yourself and then for your roommate(s). Once you reserve the beds you will see the confirmed assignment on your Application Status page.
  2. If you do not find any rooms with enough bed spaces available to accommodate you and your roommate(s), note that available space will continue to change as students select spaces and cancel spaces, so you can check back anytime through May 10 during Reapplication. You can also continue to watch available space and change rooms over the summer through early July. In the meantime, your roommate should select a room during his/her room selection time in order to live on campus. Then if you later find a room with enough bed spaces, both of you would need to first cancel current room assignments before selecting a new room. 

Please keep in mind that the available space is shown in real time, so there is a chance that someone else will select your desired new space while you are cancelling your current room assignment.  

Process Questions

Can I request a specific room during Reapplication?

Yes – during your designated room selection time, you will be able to select the space of your choice. The system shows you all available space you are eligible for in real time. Once you select a space (and any space for accepted roommates) you are confirmed for that space and it will not be available for others from that point on, unless you later cancelled.

If your roommate places you in a space, you will be able to immediately see your confirmed assignment when you log into the housing portal.

How do I reapply for my current room?

If you currently live in an upper-division residence hall, you will have the first priority to selecting your current room for next year. 

Step 1:  Complete your online application through the housing portal at nau.edu/reapp starting March 1. You must have a completed application in order to later select your room.

Step 2:  Log into the housing portal to select your room during the Same Hall/Same Room process:

  • McKay, Pine Ridge, and Campus Heights – March 4-5
  • Gabaldon, Aspen Crossing, Raymond, McDonald, Gillenwater, Roseberry, Mountain View, Taylor, Campbell and Morton – March 26-28

When you log in, you will see a step called Renew Current Room that will allow you to select your current space. You will also be able to place accepted roommates into the remaining space. Please note that current residents have priority during Same Hall/Same Room. If you pull a new roommate into that space, but your current roommate wants to reapply to the room, then your new roommate will have to select a different available room.  

How do I reapply to a different room in the same hall?

If you currently live in an upper-division residence hall, you will be able to select a different room in your current hall for next year during the Same Hall/Different Room process: 

Step 1:  Complete your online application through the housing portal at nau.edu/reapp starting March 1. You must have a completed application in order to later select your room.

Step 2:  Log into the housing portal to select your room during the Same Hall/ Different Room process:

  • McKay, Pine Ridge, and Campus Heights – March 6-7
  • Gabaldon, Aspen Crossing, Raymond, McDonald, Gillenwater, Roseberry, Mountain View, Taylor, Campbell and Morton – April 2-4

When you log in, you will see a step called Renew Current Building that will allow you to select a new room in your current residence hall. You will also be able to place accepted roommates into the remaining space.

How do I reapply for a different residence hall?

If you currently live in a Freshman Connections hall, Tinsley Hall, or you want to move to a different hall, you will select a room during the Different Hall process:

Step 1: Complete your online application through the housing portal at nau.edu/reapp starting March 1. You must have a completed application in order to later select your room.

Step 2: Log into the housing portal to select your room during the Different Hall process. You will be assigned a starting date/time based on your date of application. So the earlier you complete your online application, the earlier your assigned room selection time will be. Your assigned time fall within the following dates:

  • Students eligible for McKay, Pine Ridge, and Campus Heights – March 11-15
  • All other students, and those who want to reapply to all other upper-division halls – April 9-May 10

When you log in at your assigned room selection time, or anytime after through May 10, you will see a step called Room Selection that will allow you to select a room in a different residence hall. You will also be able to place accepted roommates into the remaining space. When you go to the Room Selection step, you will be able to search available space by residence hall, floor level, apartment/suite, and room. Please note that not using any filters will show you the largest variety of space available.

When you click on an open space, you will be able to view how many total spaces are in that room/suite/apartment and how many of those spaces remain open. You will also be able to view the age and profiles of the other students who already selected the other spaces in that unit.

Can I later change my room after I have already selected one?
Yes – Reapplication will stay open through May 10, 2013. During this time, you will be able to cancel your original room assignment and select a new space. A step called View Available Rooms will be opened later in the process that will allow you to search for available space.  If you see an open space that you are interested in moving to, you can use the Cancel Room Assignment step to first cancel your current room. The Room Selection step will then open for you to choose the new room.  Please keep in mind that the available space is shown in real time, so there is a chance that someone else will select your desired new space while you are cancelling your current room assignment. Available space will continue to change as students select spaces and cancel spaces, so you can check back anytime through May 10. You can continue to view available space and change rooms over the summer through early July.
What if the living space that I really want is no longer available?
If the residence hall or room you want to live in next year is full, you should select a different living space if you want to live on campus. You can continue to log back in to view available space through May 10. If at any point during that time your desired space opens from a cancellation, you are able to cancel your current room assignment and select a new room. You can continue to view available space and change rooms over the summer through early July.
What happens if all the space fills up before my designated room selection time?
We anticipate enough space for all students who want to reapply to live on campus next year. We do not anticipate that space will fill before your room selection time.
What if I miss my designated room selection time?
You may sign up any time after your designated date and time during the Reapplication process. The process will be open through May 10, 2013.
What are the requirements to live in McKay, Pine Ridge and Campus Heights?
McKay Village, Pine Ridge and Campus Heights are open to students with 30+ credit hours. For Reapplication, students with at least 30 credit hours (earned + current spring hours) will be eligible to reapply to McKay Village, Pine Ridge and Campus Heights.
What if I only want to live on campus for the Fall 2013 semester?
Our contract is a nine-month, academic year contract. Students who officially withdraw from the university, get married, are not registered for classes, are graduating, or are participating in a non-local university program for Spring 2014 will need to submit a Contract Release request to be released from their housing contract at the end of the fall semester. Students who do not qualify for those reasons will be held financially responsible for the entire contract through May. 
What if I only want to live on campus for the Spring 2014 semester?
You are unable to reapply for the spring semester only. You will need to submit a new spring housing contract at nau.edu/reslife once that application is available online, typically by the beginning of October. Room selection times will be designated by application date. 
I will be studying abroad this spring. Can I still reapply for housing next year?

Yes. If you lived on campus for the Fall 2012 semester and study abroad for Spring 2013 you are eligible for Reapplication.  Please contact our office at Residence.Life@nau.edu or 928-523-3978 if you are interested in reapplying for 2013-2014.  We will provide you detailed directions for how to reapply once you notify us of your interest. 

This also applies to students completing approved non-local credit-bearing internships.

What if I’m not sure I am going to live on campus?

The Reapplication process is open from March 1 through May 10, 2013 so you have plenty of time to decide to return to campus. In addition, there is no risk to you by completing an application online. If you later cancel, you will be charged a cancellation fee ONLY if you have selected a room, or an accepted roommate has placed you in a room.

If you have not yet selected a room before you cancel your contract (or an accepted roommate has not placed you in a room), you will NOT be charged a cancellation fee.

If you later cancel your contract, and have already selected a space (or have been placed by an accepted roommate) you will be charged a cancellation fee:

Cancel by May 15 - $500 cancellation fee
Cancel between May 16- June 30 - $750 cancellation fee
Cancel on or after July 1 - $1000 cancellation fee

Please note that canceling your contract is not the same as canceling your room assignment.  If you only cancel your room assignment and select a new space, you will not be charged.

Changes to specific halls

Read more

Tinsley Hall
Tinsley Hall will be a Freshman Connections Hall for 2013-2014. Students currently living in Tinsley will need to participate in the Different Hall process to reapply. Tinsley will not be available during the Same Hall/Same Room or Same Hall/Different Room processes.

McKay Village/Pine Ridge Village/Campus Heights
The credit hour requirement to live in these halls will move from 60+ credit hours to 30+ credit hours for 2013-2014. To be eligible to reapply to these halls, you must have at least 30 credit hours (NAU earned + spring-enrolled hours) on your NAU transcript by March 1.

Roseberry
Roseberry will become a co-ed hall for 2013-2014, so men and women will be eligible to reapply for Roseberry.

Cancellations

How do I cancel a contract? What are the cancellation fees?
You may cancel your contract by logging into the housing portal and going to the Housing Contract Cancellation step. You will enter the reason for canceling and your User ID to verify that you want to cancel.

If you have not yet selected a room before you cancel your contract (or an accepted roommate has not placed you in a room), you will NOT be charged a cancellation fee.

If you have already selected a room when you cancel (or have been placed by an accepted roommate) you will be charged a cancellation fee:

Cancel by May 15 - $500 cancellation fee
Cancel between May 16- June 30 - $750 cancellation fee
Cancel on or after July 1 - $1000 cancellation fee

This fee will be charged to your student LOUIE account.

Please note that canceling your contract is not the same as canceling your room assignment. If you only cancel your room assignment and select a new space, your housing contract is not canceled and you will not be charged.

Why is there a cancellation fee?
Due to the high demand for on-campus housing, our efforts focus on trying to house those students who truly intend to live on campus. The cancellation fee is intended to deter students from “holding space” and to maximize the amount of space available for those committed to living on campus.