Printing services staff

Dylan Turner

Printing Services Manager
Phone: 928-523-7468

Dylan oversees the daily operations at Printing Services, Northern Arizona University’s in-plant large and small format printing department. He joined the university in 2014 to help lead the conceptualization and implementation of new products and services offered.

Prior to joining Northern Arizona University, Dylan worked in broadcast television.  Soon after, he became the Creative Director in the commercial television production department at a locally owned full-service advertising agency in Flagstaff, AZ.  After three years in commercial production, he led the formation, development, and management of the in-house printing services branch at the agency.

Dylan has experience in projects ranging from directing live newscasts & sign installation to small and large format design, printing, and implementation.

He earned a dual bachelor’s degree with honors from Northern Arizona University in advertising and electronic media and film.


Steve Hagen

Digital Print Production Manager
Phone: 928-523-8993

Steve is the Digital Print Manager, focusing on production, variable data projects, and quality assurance. He frequently receives kudos from the departments and organizations he supports, and will go above and beyond to ensure customer satisfaction.

Prior to joining Northern Arizona University and the Printing Services team in 2003, Steve had worked in the printing and graphics industry for over 30 years. Steve was also a former instructor with the School of Communication, is a proud veteran of the U.S. Navy, and has been a resident of the Flagstaff community for more than 20 years.


Holly Troy

Administrative Assistant
Phone: 928-523-6382

Holly has worked in varying capacities with Printing Services since 2007 when she first began working at NAU for University Marketing.  She officially joined the Printing Services team in November 2014. Besides administrative duties, Holly’s focus is on estimating and coordinating print jobs, graphic identity compliance, and managing student workers in the front office of our production house.

Before moving to Flagstaff, Holly was an executive assistant for a foreign investment bank with an emphasis on monthly expense reconciliation, international events coordination, and branding promotion. Leading up to that, Holly worked in music production, music promotion, public relations, and publishing. 

In 2004, Holly graduated magna cum laude with a dual BA in Creative Writing and Studio Art from Hunter College in New York City. While in school, she won awards for her writing, and has since been published in various media.