Insurance and payment

Our services are available for all currently-enrolled Northern Arizona University students who have paid the mandatory semester Health and Recreation Fee. Insurance is not required to receive our services; however, it is suggested.


You can choose from these four plan options in order to get treatment from Medical Services:

  • Fee for Service: You pay for individual services and are charged $58 per office visit along with any other labs, x-rays, or procedures you have done.
  • LouieCare: You pay $135 per semester and most services provided by Medical Services are covered with a $5 co-pay per service.
  • Major medical student insurance plan: This group health insurance product is offered by all three state universities in Arizona and provides group coverage to students who are uninsured, need a less expensive alternative, or need an Arizona provider network. Primary care is covered at Medical Services with a $15 co-pay for each office visit and $10 for any lab or x-ray.
  • Your own contracted insurance: We are currently contracted with Blue Cross Blue Shield, Aetna, and United Healthcare. We are currently not contracted with any state Medicaid plans, including AHCCCS UHC plans. For additional information contact our insurance office at 928-523-6343.

The LouieCare must be paid in full to be in effect. Any services received before the plan is paid in full will not be covered at the discounted rate.