Stolen Laptop Recovery with Computrace

Available To: Faculty, Staff

ITS has decided to cease requiring or recommending the purchase of Absolute Software’s Computrace, (now called Data & Device Security) for NAU laptops, effective immediately.  Systems purchased with Computrace and still within their original license period (less than 3 years from purchase) will remain visible to Information Security and PC Support staff in the Absolute Software web console until their licenses expire.

New systems purchased through ITS Centralized purchasing will not include Computrace.  NAU ITS will be protecting enterprise data on laptops by employing full disk encryption technologies, such as BitLocker, which we began recommending and implementing university-wide in 2014.


Computrace is no longer required or recommended for NAU owned laptops. If you have a valid license for Computrace that is still within the original license period ITS or your IT Professional can assist with the installation. Contact the Solution Center at 928-523-1511 or use our online ticketing system at ServiceNow.

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Available to studentsAvailable to facultyAvailable to staff

Security for your computers and information, including SSL certificates.