Phones, Telephones, and Voicemail

Available To: Faculty, Staff, Students

ITS provides telephone services to Northern Arizona University, operating the Flagstaff campus telephone switching system and the interface to the worldwide public switched telephone network.

How to Submit Move/Add/Change/Repair Requests for Telephone Service

Call Telephone Support at 928-523-7474 for assistance or submit an online move/add/change request

How to Handle a Harassing call

For tips on how to handle or report harassing calls, visit the NAU Police Department site.

How to Request

Call Telephone Support at 928-523-7474 for assistance or refer to the following.

Support Information

Call Telephone Support at 928-523-7474 for assistance or refer to the following.

Related Services

Not available to students Available to facultyAvailable to staff

Information about Enterprise Voice, NAU's computer-based phone and voice mail service.
Not available to students Not available to faculty Available to staff

View departmental telephone bills

Training & Documentation


Contact information for state contract plan vendors or discounted employee purchase.


A web page that provides area codes for Arizona and North America by list, state, city and reverse telephone lookups.


Instructions on using available telephone conferencing options.


How to dial long distance, collect calls, calling card calls, information calls, and international call using the university telephone system.


Multiline phone features


Telephone Service Charging Structure and Rates


Telephone services available to students living in residence halls, including repair procedures, call waiting, answering machines, voicemail, number change and television cable repair.


Telephone options for single line features.