Enterprise Reporting-Training and Support

Because each individual and department has specific needs, the Enterprise Reporting Solutions (ERS) staff strive to provide personalized training. By listening and coordinating unique training agendas for its Report Users, ERS staff understand that your time is valuable. We have several training options available.

ERS TRAINING SERVICES

  • ONE-ON-ONE TRAINING: Appointments are conducted at your convenience, in your office, at your desk and on your computer. These training sessions include assessing your individual needs, assisting you to set-up and design your own customized reports, and navigating Enterprise Reports to showcase its versatility. An ERS staff trainer will assure that appropriate security roles and access are provided for the responsibilities expected. Tracking your data could be just a simple click away.
  • GROUP TRAINING: Customized department group training based on your unique needs. In these training sessions we will customize a training to last no more than 90 minutes.
  • OPEN LABS:  We hold open labs in the NAU Campus IT labs multiple times per month. Within these labs, staff provide individualized attention. No enrollment is needed and you are free to leave as needed.

ERS SUPPORT STAFF & ANALYSTS

Please email us at: Reporting@nau.edu to schedule One-on-One or Group training session OR call the HELP DESK @ 523-1151

You will be contacted by one of our support staff:

  • Lucy Sullivan, Supervisor
  • Adele Pablo, Data Warehouse Analyst
  • Lynn Burch, Data Warehouse Analyst
  • Roxanne Anderson, Data Warehouse Analyst

QUICK REFERENCE LINKS

           Click here to log in to: ERS IconENTERPRISE REPORTINGERS Icon



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Related Services

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Business Objects is now Enterprise Reporting! Enterprise Reporting provides institutional information to the NAU community via a secured reporting environment accessing the NAU Data Warehouse.  

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