If you will need an accommodation to participate in training, please email us at email@example.com or call 928-523-9338 or fax us at 928-523-7486.
Looking to develop yourself? Ready to take your skills to
the next level in 2015? In the Supervisors Academy and have elective classes to
All classes listed below are open to all benefit-eligible
employees! You must register for your seat in the classes below through
LOUIE. The course number is included for
an easier search in the LOUIE system.
Interviewing from your Gut: facilitated by the Human Resources
Employment & Compensation team (HR339)
How do you make the best hire for your open position? There
are many pieces to the employment process and interviewing is one of the most
critical. This class is designed for those employees who are involved in the
interviewing and hiring of benefit-eligible staff. This class explores interviewing
skills that help you find the best candidate for the job. Also covered in this class are best practices
on how to matrix candidates and getting the most out of reference checks.
Employment Process Overview: facilitated by the Human Resources Employment
& Compensation team (HR348)
This session is designed
for those employees who are involved in hiring benefit eligible staff:
selection committees, processing requisitions and administering ePARs and other
post hiring processes like background checks and Hire Xpress. It’s intended to
be a brief review of current hiring processes, changes to the process, ways to
streamline the process and the resources available for help. A
question/answer time will be provided at the end of the session.
Compensation at NAU:
facilitated by the Human Resources Employment & Compensation team (HR909)
This session is designed to
discuss the staff compensation philosophy and structure at NAU. Topics include: establishing
salaries – posting ranges and reclassifications, market analysis, internal
equity, and compensation programs and processes such as workforce planning,
performance based increases, and special assignments.
Payroll: What you need to know: facilitated by the Human Resources
Payroll team (HR350)
This course is designed for supervisors and will cover all
the “need to know” about payroll. This
includes topics such as Fair Labor and Standards Act (FLSA) law, timesheet
responsibilities, overtime/comp time, vacation and sick pay, eROA
responsibilities, and ePAR responsibilities.
Managing Leaves: facilitated by the Human Resources Benefits team
This course is designed to help you navigate the world of
leave management. This course defines
the Family Medical Leave Act (FMLA)- the various types of leave under the
policy and your responsibility as a supervisor.
We will discuss the “to do” and “not to do” in your role as a supervisor
and will also explore Extended leave (both personal and medical). The course will also explain how the new eROA
process helps accounting for time off during leave.
Communicating Performance Expectations: co-facilitated by Cassie Petit,
Learning & Development Manager, Human Resources and Cindy Chilcoat,
Director, Human Resources Programs (HR342)
One of most common reasons we don’t get the results we
expect? Communication! This session is designed to provide useful tools in
communicating performance expectations. Whether
you have a new employee to on-board, a new project with roles and responsibilities
to communicate or just want to learn more, join us! In this class we will
discuss best practices and how to use the performance appraisal to help you in
Holding Employees Accountable: facilitated by the Human Resources
Employee Relations team (HR313)
This class is designed to address some of the challenges
that occur after changes in behavior or performance have been requested:
deciding how to fairly define and monitor if performance has improved, how to
respond when improved performance then begins to slide again, knowing when to
escalate the progressive discipline, and other gray areas in this realm of
Documentation for Supervisors: facilitated by the Human Resources
Employee Relations team (HR303)
Learn the types of things that supervisors should be
documenting, how and when to start, and the best practices to avoid any legal
Affirmative Action: facilitated Priscilla Mills (Director) and Pamela
Heinonen (Associate Director), the Office of Affirmative Action (HR347)
of Affirmative Action and Equal Opportunity (AA/EO) ensures the university is
meeting its obligations regarding: Affirmative Action in employment, equal
opportunity, non-discrimination and harassment, and accessibility and
reasonable accommodations for individuals with disabilities. The office also is responsible for the training and enforcement of the Title IX sexual assault and relationship violence policies. This class is designed to give employees a
better understanding of their rights and responsibilities in these areas. This
class will also cover the many resources available to staff and faculty.
Guest Service: facilitated by Cassie
Petit, Learning & Development Manager, Human Resources (HR214)
How is guest service
defined to you? What does that mean and look like at work? This session is
designed for any employee who wants to explore the basics of guest
service. In this session participants
will learn the “why” behind the importance of guest service as well as
practical skills to put into practice immediately.
Leadership lessons from The Walking
Dead: facilitated by Cassie Petit, Learning & Development Manager, Human
After 5 seasons
(okay, technically 4 1/2 until February) there are several lessons to be learned from the popular
show. This class explores 8 key
leadership lessons from The Walking Dead.
Come find out what they are, why they are important, and how to apply
The Art of Delegation: facilitated by
Dr. Wanda Costen, Associate Professor & Executive Director, School of Hotel
& Restaurant Management (HR340)
This session is designed
for managers to learn about delegation. This class will discuss why it is
important, how to do it, and what to delegate.
This class teaches the skills necessary for delegation and allows a safe
classroom environment for participants to practice those skills.
Deeper Dive into the DiSC Profile: facilitated by Cassie Petit, Learning
& Development Manager (HR343)
This session takes the information from the basic DiSC
profile overview and explores topics such as conflict and appreciation. This class is for employees that have taken
the DiSC personality profile and are ready to learn new ways of using it!
**Please bring your profile with you to this class**
Managing Progress Despite Conflict: facilitated by Dr. Laura Huenneke,
This session, facilitated by Dr. Laura Huenneke, is designed
to address the challenges we face in leadership. ‘How do I continue to move myself,
my team, and my department forward despite conflict?’ In this session Dr. Huenneke shares personal
insights and allows for practice with a variety of scenarios.
Recognition: facilitated by Cassie Petit, Learning & Development
Manager, Human Resources (HR353)
Why is recognition so important? How often do you recognize
your employees? There are many different ways to show appreciation for those
who work with and for you. Come learn
the various “languages” of recognition and how to become fluent (or at least
aware) of them.
Using ITS services to be More Productive: facilitated by the ITS
Learning & Professional Development team (HR344)
More than ever supervisors are being ask to do
more with less. Come learn how Information Technology Services (ITS) can help
you leverage technology to increase your productivity.
Leadership & Ethics: facilitated by John-Robert Cauvin, MBA-h
Program Director & Executive in Residence, W.A. Franke College of Business
This course is designed to take a look at business ethics
and personal work ethics.
What does it mean to be ethical?
Is “legal” and “ethical” always the same thing? How does
this topic affect you as a leader? This course is designed around examples from
both the private and public sector and encourages participants to examine their
Managing Stress and
Enhancing Psychological Resiliency: facilitated by Stan Clark, EdD, EAW Psychologist (HR349)
Stress can devastate our health,
happiness, and ability to function or enhance our resiliency depending upon how
we deal with it. In this workshop participants will have an opportunity to
learn tips and practice a few strategies and for managing stress and boosting
Stanley R. Clark, Ed.D. has worked in a variety of
behavioral health settings including hospitals, community mental health
centers, private practice, and a university employee assistance program. He has
provided consultation and training to businesses, governmental agencies, and
academic settings for over 30 years and professional counseling services for
over 34 years. He currently works as a licensed psychologist at the NAU Office
of Employee Assistance and Wellness.
Managing Meetings: facilitated by Dr. Laura Huenneke, Provost (HR351)
There are only so many hours in a day…how many of them do we
spend in a meeting? What about productive meetings? For those of
you that run/manage meetings, how effective are they? This course will provide
useful tools to effectively manage a meeting and get results.
LEAN, Process Improvement; facilitated by Lacy Holt, Coordinator of
Training and Development, Extended Campuses & Gina Vance, Assistant Vice
President, Extended Campuses (HR352)
With greater calls
for accountability and efficiency in higher education the need for people to
become better, faster, and more effective is more apparent than ever before.
Join us to discover ways to incorporate and apply Lean, continuous improvement,
and operational excellence in your personal and professional environment,
Register for Training
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