Guide for faculty and staff
It is important that our Northern Arizona University faculty
and staff provide help to students who may be in need of counseling and
psychological services. There are three ways that university employees can
serve as an intermediary for a student showing signs of need. You can:
- express your concern to the student and suggest
that the he or she either call or go to Counseling Services to connect with a
- show your willingness to accompany the student
to Counseling Services to help him or her make an appointment
- call the center at 928-523-2261 and discuss your
concerns with a counselor; in this telephone consultation, the counselor can
help assess the situation and make recommendations for the next steps
If you become aware of a psychological emergency or a crisis
involving a student after regular business hours or on a weekend, a counselor
can be contacted by calling Counseling Services’ answering service at 928-523-2261 and
requesting contact with the Emergency Counselor.
Licensed psychologists, certified counselors, and their
supervisees are constrained, by law and ethical guidelines, from sharing
information concerning students who receive help at Counseling Services.
Therefore, we cannot respond to requests for information.
However, we are able to listen to your concerns about a student, and we will
try to respond to questions of a general nature.
For more information on how to best assist your
students, check out our PDF guide.