Eligibility and cost information

Learn more about Counseling Services’ eligibility and cost
information.
Type of services
Our services are designed to address short-term issues and
concerns. Issues requiring longer-term treatment will be referred elsewhere.
Who is eligible?
All Northern Arizona University students are eligible for an
initial consultation meeting and, if appropriate, counseling. University
employees who are taking courses and whose positions are "benefit
eligible" will need to seek counseling services at the Employee Assistance
and Wellness (EAW) office.
How much do counseling services
cost?
The first Initial Consultation meeting during a student’s lifetime is free for
all Northern Arizona University students. Services beyond the Initial Consultation
have differing costs, depending on the student's account status. Any student
who is enrolled for one or more credit hours and has paid the Health and
Recreation fee for the current semester will be eligible for services at a
reduced rate. If you have not paid the Health and Recreation fee, you will be
charged the standard rate for services.
Cost breakdown
- initial consultation: no charge for the first in
the student’s lifetime; subsequent initial consultation session are charged at
the same rate as individual counseling sessions
Individual counseling:- $15 per session (reduced rate)
- $30 per session (standard rate)
Couples counseling:- $15 per session (reduced rate)
- $30 per session, per person (standard rate)
- group counseling: $50 per semester membership,
whether one or all group sessions are attended; no refunds
Emergency services: no charge
Behavior Related Assessments: no charge
Forced Referrals for Substance Abuse: $50
All fees will be charged to your student account (LOUIE).
How much do alcohol/drug screenings cost?
Alcohol/drug screenings cost $50. This fee covers the:
- tests
- scoring
- interpretations
- one-on-one meetings with a counselor to:
- review the tests
- further assess the situation
- make referrals
If counseling is recommended at Counseling Services or at
other community agencies, those specific costs are the responsibility of the
student.
Cancellation charges
Counseling Services will charge $15 to your student account
for appointments that you:
- do not attend without canceling more than two hours
in advance
- are more than 15 minutes late for
These charges will appear on your account as Campus Health
Services. Northern Arizona University reserves the right to turn this bill over
to a collection agency. To avoid this charge, please cancel your appointment at
least two hours in advance by calling the Counseling Services front desk at
928-523-2261 during business hours. Business hours are:
- Monday-Friday, 8 a.m-5 p.m. (during the fall and
spring semesters)
- Monday-Friday, 7:30 a.m-4:30 p.m. (during the
summer session)
If your appointment is in the first two hours of the morning
and you were unable to call and cancel the day before, you will not be charged
if you call within the first 15 minutes the center is open.
After business hours, this number is only for psychological
emergencies.