Policies and Fees
Northern Arizona University student discounts apply to certain Northern Arizona University events only. Please let
us know if you are a Northern Arizona University student at the beginning of your transaction. Limit is one discounted ticket per Northern Arizona University JacksCard.
Theatre will-call policy
Unclaimed Will Call tickets are forfeited 5 minutes to curtain in the event of a sell out, no refunds or exchanges. See full policy.
Method of purchase
Tickets may be purchased:
- by phone (at least one business day
in advance of event)
person at the Central Ticket Office
- checks (payable to Northern Arizona University)
- credit cards (Visa, Mastercard, and American Express)
ALL SALES ARE FINAL. If an event is cancelled and exchange option is
not available, a refund of the ticket value minus all ticket processing
fees will be issued. Exchanges within a season or package may be
allowed for a fee, at the discretion of the Event Promoter.
Additional service fees may be added to your ticket price. Examples include, but are not limited to ticket service fees, transaction fees for online purchases, phone and mail orders, facility fees, and “at-door” purchases.
Additional service fees may be added to the ticket price. Examples
include, but are not limited to transaction fees for online purchases,
phone and mail orders, facility fees, and “at-door” purchases.
Promoter / user fees
Fee Schedule as of April 1, 2010
CAUTION: Tickets are heat-sensitive. The Central Ticket Office reserves the right to refuse service to anyone.