University theatre box office policy
University theatre box office policy
videotaping, audio, or other recording of event is expressly prohibited.
Arizona University Theatre venues have different seating policies and
Studio Theater (located on the west end of the Performing and Fine Arts
building) is general admission, and the seating is flexible depending on the
production. You may see productions
staged in a variety of ways (In –the-round, tennis court, thrust, etc.) With each seating choice, different late
seating policies are applied to different productions. Please consult with the House Manager for
Clifford E. White has implemented reserved seating for the 2015-2016 Season. Please order your tickets early to make sure
you get a good seat.
are valid only for the event issued on the date and time specified.
patrons are required to have a ticket, regardless of age. Moreover, NAU Theatre
typically does not “rate” productions except in extreme cases where mature
adult audiences are recommended. Children under four years of age (particularly
infants) are discouraged from attending any NAU Theatre production except for
events specifically geared towards children of that age.
call is located in the lobby of each venue (the Studio or the Clifford E. White
Theatre), and opens one hour prior to each show.
sure to bring:
- photo ID
- the credit card
that was used to purchase the tickets
- your Central
Ticket Office order number as any or all of these may be required for
ticket pick up
- Due to the small seating
capacity of our theatre venues, any unclaimed tickets are subject to release
and resale. Will-call ticket holders are guaranteed admission until five
minutes prior to curtain time, at which time their seats may be released and
their tickets voided in the event of a sold-out performance.
- We are unable to issue
refunds or exchanges for any tickets unclaimed at curtain time. This situation is particularly
apparent in the Studio Theatre, so we ask subscribers to call the box office if
they are unable to attend on any designated night they may have tickets
purchased in advance.
Standby Waiting List
- If a performance is sold out, patrons may request to
be placed on the standby list. If seats are available at 5 minutes before
curtain time, standby guests will be allowed to purchase tickets on a
first-come, first-served basis, provided that all guests in their party are
present. Waiting patrons may be asked to wait in a standby line in order to
comply with safety regulations. NAU Theatre does not guarantee that a show will
be held past the published start time; patrons receiving their tickets late
will be seated at the discretion of the House Manager.
- We offer special seating
for patrons that require such due to physical or other impairment conditions.
Please request special seating when making reservations. Both of our theatre
venues are wheelchair accessible (some assistance may be required).
- If you wish to sit
closer to the stage than designated wheelchair seating in the Clifford E. White
Theater you may request that seating as well, or inform the House Manager of
your preference when you arrive. Again, we will make every effort to
accommodate your request, but such seating must be at the discretion of the
- Performance seating
begins 30 minutes prior to curtain.
- We strive to begin our
performances on time. To avoid disturbing both the actors and other patrons, latecomers
will be seated at the discretion of the House Manager in a special late-seating
section at the rear of the theatre and they may move to an empty seat at
- In some cases, often
depending upon the production, a director may specifically request that there
be no late seating; and in order to preserve the artistic experience, we will
honor that request. We encourage all patrons to arrive at the theatre
- We reserve the right to
refuse admission or eject any person whose conduct is deemed unbecoming or
interferes with the audience’s ability to enjoy the performance in the manner
in which it was intended.
- Where it may be
appropriate to come and go at will or openly converse with others when at the
cinema, it is not so at the theatre. The staff has the right to enforce house
rules for patron comfort.
- For the comfort and safety of everyone, please refrain from bringing the
following prohibited items:
- weapons of
- Due to most artist
requests, no professional recording devices are allowed. Cell phones, laptop
computers, and “Smart” Devices, tablets, etc. should be turned completely off.
- Pagers may be left with
the House Manager – please inform her/him of your approximate location in the
auditorium if you might be paged during a performance. NAU Theater is a